Shipping Policy
Shipping Policy
At Solentro, we are committed to delivering your order in a timely and secure manner. Please review our shipping policy for details on processing times, delivery, and tracking.
Processing Time
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays. Orders placed during the weekend will be processed the following business day.
Please note that during promotional periods processing and shipping times may be delayed due to the high volume of orders.
Estimated Delivery Time
Estimated delivery times vary by destination:
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United States: 5-10 business days
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United Kingdom: 5-10 business days
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Australia: 5-10 business days
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Canada: 5-10 business days
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New Zealand: 5-10 business days
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Europe (selected countries): 5-10 business days
Please note that delivery times are estimates and may be subject to delays due to customs processing or unforeseen circumstances.
Shipping Destinations
We currently ship to the following countries:
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United States
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United Kingdom
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Australia
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Canada
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New Zealand
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Several countries in Europe (availability may vary)
Order Tracking
Tracking information will be provided for all orders. Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the progress of your shipment.
Additional Information
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Customers are responsible for any customs duties or import taxes that may apply.
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Shipping carriers may vary depending on the destination.
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If your order is delayed beyond the estimated delivery time, please contact our customer support team for assistance.
For any questions regarding your order, feel free to reach out to us at: info@solentrojewels.com